Archive for September, 2009

Freelancing Blind Daters

Posted on September 19th, 2009 in Small Business | No Comments »

Maybe we’re just unlucky, but blind dates are—at least in our experience—a rather awkward experience.  Both parties show up having no idea what to expect and knowing nothing about the other person, and one tends to spend most of the date alternating between trying to find flaws in the other person and desperately trying to avoid exposing one’s own shortcomings.  If you’ve ever been on a bad blind date—or ever watched that cheesy show that used to be on UPN back in the day or landed the “dud” in Mystery Date—then you actually know more about being a small business owner than you realize.  That same discomfort that you feel when you try to start a relationship on a blind date is a discomfort thousands of small business owners have to experience every time they look for certain types of workers.  We can tell you’re skeptical, so let’s just go ahead and break down both—the parallel will be glaringly obvious.

How Did You End Up in This Situation?

 

Person on a Blind Date: In many (if not most) cases, a person gets set up on a blind date because he/she was having trouble finding a date on his/her own.  If you’re set up on a blind date, chances are you’re either too busy to go out and get a date on your own, and/or you don’t even know where to go to get a date in the first place.  Alternatively, you have a meddling friend who “totally know[s] someone perfect for you” and isn’t content to have you make your own choices.  This, of course, all assumes that you know somebody who know’s someone who might be a good match for you in the first place.  So not only are blind dates often awkward and unsuccessful; they’re also too scarce!

Small Business Owner looking for an employee: Between trying to get your business off the ground, trying to get money to fund your business, trying to figure out how to market your business, trying to figure out how to grow your business if you succeed, etc. it’s a big chore to try to find a qualified employee to hire.  What’s worse—in a lot of cases—is that you don’t necessarily know where to look or what to look for.  If you’re expertise is in, for example, architecture, how can you tell the difference between a qualified web designer and an unqualified one?  In essence, you’re the guy/girl who doesn’t have time to find a date, and doesn’t really know where to look for one.  So, in all likelihood, you turn to your friends—you ask around and see if anyone can refer you to a good web designer, and you hope it works out well.  At the end of the day, you have to more or less put your faith—and, to an extent, the success of your business—in the judgement of somebody else.  Also, like a person who tries to get set up on a blind date, you’d better hope that someone you know know’s somebody who’s a match for you; this is hardly a guarantee.

Where Did it Go Wrong?

Person on a Blind Date: No matter how bad a match the two of you are you are, you’re stuck with this person for the evening. If you don’t stick it out, the person who set you up might be offended that you didn’t even “give [him/her] a chance.” That’s a friday night (and possibly a decent chunk of change) flushed down the drain in the most awkward way possible (okay, maybe not the most awkward way possible)

Small Business Owner Looking for an Employee: You’d better hope your reference set you up with somebody good. If not, you end up spending money on subpar (or possibly even unusable) work that essentially leaves you exactly where you started before you hired the guy in the first place.  Like a guy waking up after a bad blind date, you’ll find yourself older, poorer, and still facing the exact same problem you faced before this whole mess started in the first place.

How Can the Internet Help You

Person on a Blind Date: Okay, in a perfect world, you’d go out and find a date on your own.  In a perfect world, you’d also have the time to spare to do this.  In a perfect world, you’d also know where to go about finding a date.  In reality, if you have a lot of blind dates, chances are there’s a legitimate obstacle keeping you from finding dates on your own (if there isn’t, you must just be lazy).  Fortunately, the internet age has provided hope for people in this situation.  Dating websites like eHarmony are essentially a larger, more scientific means of setting up blind dates.  By gathering a large pool of date-seekers, these sites create a larger network of potential matches than your personal network could hope to achieve. Moreover, by establishing objective criteria by which matches can be made (as opposed to “This guy will be perfect for you because you both like the Sun Devils!!1!”) these sites improve on the “blind date” process significantly.

Small Business Owner Looking for an Employee: Okay, in a perfect world, you’d go out and hire the right employee on your own. In a perfect world, you’d also have the time and expertise to do this. In a perfect world, you’d also know how to go about finding an employee who can work within your price range.  For most small business owners, this perfect world does not exist, because there are very significant obstacles—the lack of a dedicated HR Department, the need to hire workers on an “on-demand” basis, the lack of time (and expertise) to go through a thorough hiring process—that keep them from finding an employee on their own. If only there were some website thatdid for small businesses what eHarmony does for desperate daters.  The ability to gather a large pool of low-cost (yet still qualified) workers into one place would spare small business owners the time and effort of trying to go through their whole personal/professional network looking for a referral (and would give them a much larger pool to choose from).  And, the matching of the business’ needs with the skills of potential freelance employees based on objective criteria would give the business a better chance at a good match. [/shameless self-promotion]

So, as you can see, small business owners are not unliked people looking for blind dates.  As frustrating as that can be if you’re a small business owner, it also provides room to hope.  If you ask us, it also provides a good reason to sign up for our beta too (we launch November 9th).  That’s just us though, what about your thoughts?  Leave them in the comments if you’re so inclined.

The Cult Success Of Tecmo Super Bowl—And What That Tells Us

Posted on September 19th, 2009 in Small Business | No Comments »

Spend enough time in college, and you’ll notice that there are certain staples that you can find in virtually  every dorm.  Most of these staples—like beer-can pyramids, Gilmore Girls watch parties, and that one guy who plays terrible techno music at an offensively high volume—are not terribly surprising to see.  There is one staple, however, whose presence may come as something of a surprise.  Since we assume that you already read the title, we imagine that you’ve already guessed that we’re talking about the NES classic Tecmo Super Bowl—in our experience, it seems like virtually every college dorm in America (or at least virtually every college dorm with a healthy population of male students) has at least one guy with an NES and the game.  Inevitably, that one guy introduces the game to 10 other guys in the dorm, and they all start playing the game religiously (and trying to recreate classic moments in Tecmo Super Bowl history).  In an age where new technology becomes obsolete in a couple of years, it’s more than a little impressive that a video game that was made almost 20 years (and 4 generations of consoles and probably over a hundred football video games) ago still has the power to draw people in.  The question that arises—at least for us—is what gave Tecmo Super Bowl that staying power?  What about TSB gives it the ability to stay relevant in spite of its apparently severe shortcomings, and how can you apply that same formula? As we see it, there is one critical element to Tecmo’s success that can help you draw up your own blueprint for success.

To put it succinctly Tecmo was willing to be ambitious, but also able to avoid over-reaching.  For a game made in the early 90’s, Tecmo Super Bowl is incredibly rich in features.  The game features adjustable play-books, complete rosters, a full season mode, special cut-scenes, and even a bizarre special halftime show for players good enough to make it to the “Big Game.”  It would not be a stretch to say that TSB was the most realistic game football game ever made, and it held that title until the next generation of consoles made their debut.  And yet, in spite of this wealth of features (and the extreme limitations of the available technology) the game play remained seamless and (virtually) glitch-free.  Tecmo pulled this off by picking their battles.  A good number of features (such as the ability to block punts and the inclusion of penalties) were scrapped during development so that the developers could focus on refining the features that weren’t cut.  This is (or should be) standard operating procedure for any project; what made Tecmo remarkable was their apparently perfect vision for what should be cut—they recognized what would not improve the game (if you play any Madden Football games, do you ever get excited at the chance to unsuccessfully try to block a punt for the 500th time?).

It’s often difficult to see the forest for the trees when you’re elbow-deep in a big project.  You get an idea in your head for what your ideal “finished project” should look like, and it’s easy to conflate what the project “should” look like with what it has to look like.  It’s a good strategy to work on one detail at a time, but it backfires if you start getting attached to every detail of the project.  Cutting anything out can feel like killing your own child, and so the temptation is often to just try to do everything.  The result of this is, almost inevitably, a watered down final product.  When you’re working on anything—whether it’s a project for a class, a small business, or even a personal project—be mindful of what the ultimate goal of that project is.  Don’t be afraid of hard work, but if any one detail undermines that ultimate goal, don’t be afraid to cut that detail.

The Perfect Elevator Pitch

Posted on September 5th, 2009 in Small Business | No Comments »

I’m going to give you the “holy grail” elevator pitch; a format that has worked so well, but is amazingly simple. Now for those who are unfamiliar with an elevator pitch, here’s a quick summary: While visiting New York, you step into an elevator, adrenaline flowing as usual about your new business idea. To your amazement, Donald Trump steps in after you, the elevator door closes, and he pushes the 30th floor button. At this point you’re sweating bullets. He turns to you and says “So tell me, what do you do?”

You probably see where I’m going with this. An elevator pitch gives you less than a minute to convince(fill in the blank) that your business idea is bigger than Google, and he should be interested. Notice I said interested and not invest. The goal of an elevator pitch is NOT to get the individual to invest—no one does that. The primary objective is to get the investor excited so he hands you his card and says “I want to know more.”

As an entrepreneur, I’ve heard dozens upon dozens of formats, suggested lengths, what to say, whatnot to say, etc. Still, time after time, I get pitched with an idea and have to ask, “So exactly what does your business do?” The absolute #1 rule for an elevator pitch is make it clear what you do! I really don’t want to hear that you found some secret untapped $3 trillion dollar market, or you have exclusive partnerships with Apple, Google, Microsoft andFacebook. I know it’s all bs anyways.

So you have your elevator pitch polished, and you think your words will flow right to the investor’s checkbook. You step into that elevator and start talking. You are halfway through describing the market need and realize that instead of words flowing, it’s more like elevator pitch diarrhea. Your potential investor interrupts you and asks a question…

“Woah, hold on Mr. Investor, Q&A doesn’t come until later. I have the perfect pitch here, and you must listen to all 45 seconds of it!”

I know that’s what you’re thinking because I’ve been there. Investors don’t always give you time for your “perfect” pitch. A few months ago I attended an angel investing workshop and one of the presenters fromBeanstalk CFO Groupexplained what I would consider the perfect elevator pitch. It’s so simple with 3 lines, yet so elegant and what we personally use for OrangeSlyce. You fill in the blanks:

My name is (your name) and I’m starting a business that does (product or service) .

If the person is still listening, continue to the second sentence. If not, well, they already know what you do.

Unlike (competitor) we do (competitive advantage) .

Now if the investor still hasn’t asked a question, you go for the kill. Lean in slightly, and start in a serious tone…

Now, this is big because (the most attractive aspect of your business) .

That’s it. The perfect elevator pitch. To borrow from The Girl Next Door, “always leave ‘em wanting more.”